Privacy Policy

We collect information you choose to share with us, such as your name, phone number, email address, delivery details, product enquiries, and messages sent through WhatsApp or our contact channels.

When you add products to enquiry, the selected product names are stored in your browser so you can review them before sending the enquiry.

We use your information to respond to enquiries, confirm product availability, process requests, arrange delivery where applicable, provide support, and improve our products and service.

We may use your phone number, WhatsApp number, or email to send order updates, support messages, product updates, offers, or promotional messages. You may ask us to stop sending promotional messages at any time.

We may also use required records for accounting, legal, fraud-prevention, or business compliance purposes.

We do not sell your personal information. We share it only when needed to complete your request, such as with delivery partners where applicable, WhatsApp when you choose to send an enquiry, or authorities when required by law.

We may also use or disclose information when needed to protect our rights, prevent misuse, enforce our terms, or protect customers and others.

Our site may use basic cookies or similar technologies for site performance and security. Product enquiry items are stored in your current browser session and may be cleared when you close the tab, clear site data, or leave them inactive for three days.

We keep personal information only as long as needed for the purpose it was collected, unless a longer period is required for legal, accounting, or dispute-resolution reasons.

You can ask us to update or delete your information, subject to records we are required to keep.

We use reasonable administrative and technical safeguards to protect information shared with us. No online service is completely risk-free, so please avoid sending sensitive payment details or passwords through chat or enquiry messages.

Our website may link to third-party websites or services. Their privacy practices are not controlled by us, so please review their policies before sharing information with them.